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GLB Terms and Conditions
THIS IS VERY IMPORTANT INFORMATION PLEASE READ:
OUR ADDRESS AND ENTRY INSTRUCTIONS WILL BE SENT TO YOU WITH YOUR CONFIRMATION BY EMAIL ONCE YOU HAVE BOOKED YOUR APPOINTMENT.
We now require a $25 deposit for ALL appointments booked at GOLDLASHBAR.
ALL clients can book a Total of ONE (1) FILL for every new Lash Set. Once you have received your first FILL, You will then need to schedule a removal and a new Lash Set for your next visit. This way we can AND WILL guarantee the quality and longevity of our work AND your extensions will remain clean and healthy throughout the life cycle of your natural lashes.
ONCE YOU HAVE BOOKED YOUR APPOINTMENT:
*You are welcome to cancel, change and/or reschedule your appointment at anytime using THE LINK LOCATED AT THE BOTTOM OF THE CONFIRMATION EMAIL that you will receive once your appointment has been booked.
*You must NOT CANCEL, CHANGE AND/OR RESCHEDULE your appointment WITHIN 24 HOURS OF YOUR SCHEDULED APPOINTMENT TIME.
*IF YOU DO CANCEL, CHANGE AND/OR RESCHEDULE WITHIN 24 HOURS OF YOUR SCHEDULED APPOINTMENT TIME, YOU WILL FORFEIT YOUR DEPOSIT. ( this is why we take a deposit in the first place, to avoid multiple changes and inconveniences )
*The same concept applies to anyone who cancels more than 2 separate BACK TO BACK appointments. At that point you will also be banned from booking further appointments. ( WE ARE NOT JUST HERE TO TAKE PEOPLES DEPOSITS, we would much rather do the lash appointment, So if you do actually have a legitimate reason to cancel, change, or re schedule multiple appointments in a row, or pull a no show / no call appointment, please feel free to send us an email and we may re consider. )
FOR THOSE OF YOU WHO WISH TO BOOK ON OUR WAIT LIST:
*IF YOUR WAIT LIST APPOINTMENT DOES NOT GET SCHEDULED ON THE DAY YOU CHOOSE, YOUR DEPOSIT WILL BE REFUNDED BY THE END OF BUSINESS ON THE DAY THE WAIT LIST WAS CREATED.
*Please be considerate when booking your appointments, while we understand unforeseen circumstances may arise, two or more cancellations in a row will result in a ban from booking future appointments.
*PLEASE CONSIDER THE FACT THERE MAY BE TRAFFIC, CONSTRUCTION ZONES AND PARKING RESTRICTIONS.
*We should all know by now, If our appointment is scheduled in the morning between 8am - 10am OR 3pm - 6pm we will more than likely encounter some traffic volume. Please consider this when scheduling and/or commuting to your appointment.
THERE ARE NO FREE PARKING SPACES AVAILABLE ANYWHERE DOWNTOWN.
*If you do get lucky! there are FOUR (4) FREE parking spots located at the intersection behind our building on the corners of PENDREL & JERVIS. The first spot closest to the STOP sign on ALL 4 CORNERS is FREE PARKING for 2 hours.
*There is also a FREE PARKING SPOT next to the bus stop on DAVIE ST. between BROUGHTON ST & NICOLA ST. There is also another FREE parking spot DIRECTLY ACROSS THE STREET.
*YOU WILL FORFEIT YOUR DEPOSIT AND YOUR APPOINTMENT WILL BE CANCELLED IF YOU CAN NOT MAKE IT ON TIME BECAUSE OF EITHER OF THE REASONS STATED ABOVE, PLEASE BE CONSIDERATE OF THE OTHER CLIENTS AND ARRIVE TO YOUR APPOINTMENTS ON TIME. WE WILL NOT accommodate you if you arrive more than 10 MINS LATE for your appointment. We have a very tight schedule and there are other people in line behind you. ALL WE ASK IS THAT YOU SHOW UP ON TIME TO YOUR APPOINTMENT.
If you are having a hard time removing your waterproof mascara or any glue that may be leftover from your strip lashes, chances are your lash tech will have the same issues... Not only that, but your waterproof mascara WILL leave a waxy buildup that WILL cause your new eyelash extensions to FALL OUT MUCH SOONER than expected. This build-up will ALSO CREATE A CHUNKY MESS once it comes into contact with our glues. So, Please REMOVE ALL EYE MAKE-UP BEFORE YOUR APPOINTMENT, OR feel free to COME IN 10-15 MINUTES EARLY and use the supplies we have set out in our washroom for YOU TO REMOVE YOUR OWN MAKE-UP before we start your eyelash application... IF YOU SHOW UP WITH MASCARA ETC STILL ON AND YOU NEED TO SPEND 15 MINS OF YOUR APPOINTMENT TIME TO REMOVE IT, WE MAY NEED TO CUT YOUR APPOINTMENT SHORT IN ORDER TO ACCOMMODATE THE NEXT PERSON IN LINE. TO AVOID THIS INCONVENIENCE, PLEASE SHOW UP TO YOUR APPOINTMENTS WITH NO EYE MAKEUP ON.
Thank you for your understanding and consideration of our terms and conditions, We appreciate your continued support and we look forward to seeing you all real soon!
Lots of Love,
Rachael Kado and the Goldlashbar team in Vancouver!